StarShip/Eagle Version Support Life Cycle
Version NumberOfficial ReleaseSunset DateSupport Provided
Demo N/A N/A WebHelp or reseller
9.8 and lower N/A 1-1-2007 N/A
9.9 1-1-2007 5-14-2007 Knowledgebase
9.9.1 5-14-2007 12-31-2007 Knowledgebase
9.9.2 12-31-2007 5-12-2008 Knowledgebase
9.9.3 1-7-2008 5-12-2008 Knowledgebase
9.9.4 5-12-2008 1-5-2009 Knowledgebase
9.9.6 1-5-2009 1-3-2010 Knowledgebase
9.9.7 1-18-2009 1-3-2010 Knowledgebase
9.9.72 5-11-2009 1-3-2010 Knowledgebase
9.9.82 1-4-2010 12-31-2010 Knowledgebase
9.9.84 4-1-2010 12-31-2010 Knowledgebase
9.9.86 10-1-2010 12-31-2010 Knowledgebase
9.9.92 1-3-2011 12-31-2011 Knowledgebase
9.9.94* 1-4-2012 4-1-2012 FULL (thru 12-31-12)
10.0.0 6-6-2007 12-31-2007 My Account
10.0.1 1-2-2008 12-10-2008 My Account
10.0.2 12-10-2008 4-26-2009 My Account
10.0.3 4-27-2009 7-25-2010 My Account
10.1.1 7-26-2010 12-31-2010 My Account
10.2.0 11-15-2010 12-31-2010 My Account
11.0.0 1-3-2011 3-17-2011 FULL (thru 12-31-12)
11.1.x 3-18-2011 12-31-2011 FULL (thru 12-31-12)
12.0.0 1-2-2012 - FULL (thru 12-31-13)
*Limited availability release
Official Release
The date on which the product is officially released for download via our website. This date will be used as the cut-off date when determining Subscription eligibility.

Sunset Date
The date on which the product is no longer distributed or available for download via our website. Limited research time will be spent on issues with this product. Maintenance and web updates will no longer be available for the specified version after this date.

Support Provided
The type of support provided for each version is contingent upon the availability dates. IMPORTANT NOTE: Software updates will only be made to the most recent version.

N/A – No longer supported
Knowledgebase – Articles related to non-supported versions will continue to be available, with no additional edits.
Full - Phone and email support will be available through the V-Technologies Technical Support team.


Subscription Availability
The Subscription Plan is available for StarShip customers running the latest release. Users on earlier versions should contact the StarShip Sales Department.


main: 800.462.4016
  fax:
203.439.9062

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support: 800.462.4016
       fax:
866.478.4922

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email: sales@vtechnologies.com
support@vtechnologies.com


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